FAQs

We’re here to help, if you have any questions than we haven’t covered please get in touch.

Southwell Retreat aims to provide a welcoming and inclusive stay for all our guests. If you have accessibility requirements, are autistic, have ADHD, are neurodivergent, or have particular sensory needs, we recommend taking a look at our Accessibility & Inclusivity Policy before booking. It includes helpful information about the accommodation and surroundings so you can decide whether Southwell Retreat is right for you. If there’s anything else you’d like to know, please get in touch – we’ll be happy to help.

Absolutely, booking direct gives you the best rates and personal service, call 07503 111 443 or email info@southwellretreat.co.uk

To book one of our pods you must be 18 years old or over.

If you have booked direct, please contact us and we will do our best to accommodate your request.  If you book through a third party provider then you must contact them to discuss the change.

To secure your luxury glamping getaway, we require a non-refundable deposit of £75 at the time of booking.  If you book direct with the Southwell Retreat the remaining balance will then be due 7 days prior to your arrival.

We welcome one small dog 10kg or under in our Daisy or Lily pods. There is a small pet charge of £10 payable to the site upon arrival. We kindly ask that guests adhere strictly to our house pet guidelines during their stay.

Yes, our Bluebell pod is pet free.

Our Rosy, Bluebell and Daisy pods have hot tubs.

Absolutely! Whether you’re celebrating a birthday, anniversary, engagement, honeymoon or simply treating someone special, we offer optional Standard and Deluxe celebration packages. These can be added to your booking to make your stay even more memorable. Please visit the individual pod pages for full details of each celebration package and what’s included.

Yes, our pods are cosy and comfortable all year round.

Yes, everything you need for a comfortable stay is provided.

Yes, outside there are 3 small steps into each pod, inside there is a small lip up into the shower tray.  Full details can be found in our accessibility information.

Yes, if you let us know in advance! Please arrange a ready-time with the site owner before your check-in day so we can have it warm and ready for you.

It’s a wonderful, eco-friendly wood-fired hot tub!

Your hot tub can be pre-heated and waiting for you upon request. It is beautifully warmed by a traditional wood burner. A starter supply of logs is included, giving you around one to two hours of blissful soaking time. Should you wish to keep the fire crackling and enjoy the tub throughout your stay, extra log packs can be purchased directly on-site for £10.

 

An extra basket is £10

Absolutely, that’s no problem just let us know.

We love seeing our guests relax and enjoy themselves, and we appreciate your help in keeping our site a peaceful retreat. To respect the comfort of all our glampers, our quiet hours run from 10pm to 9am. We invite you to enjoy your evening, but ask that any outdoor socialising or music moves to a soft, quiet level after 10pm.

Yes. Children may use the hot tub with the permission of the site owner and must be supervised by a responsible adult at all times to ensure their safety.

We have taken care of almost everything so you can travel light! Your luxury pod is fully equipped with bedding, towels, and everyday essentials. For a complete list of what is included, please view our detailed Pod Information pages.

To make your stay completely seamless, we simply recommend packing:

  • Footwear: Flip-flops or outdoor sandals (perfect for slipping on and off when using your hot tub).
  • Refreshments: Fresh milk or your preferred milk alternatives for your coffee or tea.

 

 

You can check in from 3pm

Check-out is by 10am.

We’ll send you an email with your pre-arrival info two or three days before you get here. Everything you need will be in that email.

We’ll send you an email with your pre-arrival information two or three days before you get here. You’re given a telephone number to call which allows access through our secure electric gates.

We’re just a short 15 minute walk from historic Southwell town centre.

It just 5 minutes to the nearest shop

We are perfectly situated just a scenic, 15-minute stroll into the heart of historic Southwell. This charming Georgian market town is brimming with independent boutiques, artisan bakeries and cozy cafes. It is the perfect place to pick up local treats, enjoy a relaxed brunch, evening meal, or explore the breathtaking Southwell Minster.

Sorry no. Our pods are designed to be a peaceful sanctuary where you can fully switch off, reconnect with nature, and enjoy uninterrupted quality time. (Don’t worry, though—there is good mobile network coverage on-site if you do need to log online!)

To keep our pods beautifully fresh and safe for all of our guests, smoking and vaping are strictly prohibited inside. You are more than welcome to smoke or vape in your private outdoor living areas. We kindly ask that you use the provided outdoor bins to safely dispose of all ash and cigarette ends.

Ready For Your Perfect Escape?

Luxury glamping pods with log-burning hot tubs near Southwell in Nottinghamshire.

Relax, unwind and make memories in beautiful countryside surroundings.

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